Support and Maintenance Services:
Keep Your Digital Platforms Running Smoothly

Your website, web app, mobile app, or API is a crucial part of your business, and ensuring it stays up-to-date and running smoothly is essential. That’s where our support and maintenance services come in. At Wilkins Software, we provide comprehensive management to keep your systems secure, reliable, and performing at their best.

What’s Included in Our Support and Maintenance Services?

  1. Uptime Monitoring and Issue Resolution

    • Proactive monitoring to ensure your platform stays live and operational, with swift response to any downtime.

  2. SSL Protection

    • We ensure your site or app is secured with proper SSL certificates, protecting data and maintaining user trust.

  3. Database Management

    • Regular database backups and performance checks to safeguard your data and ensure fast, efficient operations.

  4. Error Monitoring

    • Integration with tools like Sentry to identify and resolve errors before they impact users.

  5. Updates and Security Patches

    • Regular updates to keep your platform up-to-date with the latest features and security enhancements.

Flexible Hourly Packages

We offer flexible plans to suit your specific needs. Each package includes reserved hours for maintenance tasks, with the option to use time for new feature development or bug fixes:

  • 5 Hours/Month: Perfect for small-scale platforms or light maintenance needs.

  • 10 Hours/Month: Ideal for medium-sized projects with moderate upkeep or occasional new features.

  • 15 Hours/Month: Great for larger platforms with ongoing feature development or active user bases.

  • 20 Hours/Month: Best for high-demand applications or businesses requiring comprehensive support.

Why Choose Wilkins Software?

  • Proactive Monitoring: We identify and address potential issues before they escalate.

  • Customizable Support: Reserve time for exactly what you need, whether it’s maintenance, new features, or bug fixes.

  • Peace of Mind: With regular backups, error tracking, and updates, you can focus on your business while we handle the tech.

Let us ensure your platform stays reliable, secure, and ready to scale as your business grows!